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Contact Syfy Customer Service

Syfy Phone Numbers and Emails

Toll-Free Number:

  • (800) 219-1187
Call customer service
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Syfy Emails:

Complaints/ Feedback
Legal
DMCA Inquiries, Privacy Inquiries
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How to Contact Syfy?

Most Popular Number:

(800) 219-1187
Total calls: 81 Issues resolved: 3 Last call: Dec 1, 2024
author avatar
PissedConsumer Reporter

Syfy phone number is (800) 219-1187. Contact the company to get assistance with your account issues, address questions about the shows, share your feedback about the company, and more. Syfy customer service team is quite busy on Mondays, so if you choose to contact the company by phone consider calling on Friday.

Syfy email for leaving complaints or feedback is feedback@syfy.com. As an alternative, you can send a message on Facebook, X, or Instagram.
If you seek to reach out to the legal team, please send an email to dmca.agent@nbcuni.com or privacy@nbcuni.com.

The corporate headquarters is located in New York. Syfy address for the main office is NBCUniversal Media, LLC, 620 5th Avenue, 5th Floor, Office 574, New York, New York 10020, United States. To contact the company offline, send your letters to the Legal Department, 1 Central St Giles, St Giles High Street, London WC2H 8NU, United Kingdom.

Syfy customer care representatives are available via phone and email during regular business hours. The holiday season may affect the usual response times and availability of the support team. To make sure you get support when you need it, please contact the company in advance to get all the updates on upcoming schedule changes.

Syfy website doesn’t have an option of contacting the support team at the moment. However, customers can find a full list of Syfy contact details and helpful information on the “FAQ” and “Shopping Support” pages. The links to these pages are listed at the bottom of the company's website page.

Syfy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    40% phone 60% email
  • The best email to contact Syfy is feedback@syfy.com. 98% of customers use this email address to address their issues and concerns.

  • The best phone number to call Syfy is 8002191187.

  • The longest wait times are on Monday, while the shortest are on Friday. The average call time is 1 minute.

View full overview ›
PissedConsumer Club

Contact Information

Syfy Website:

Syfy Help Center:

Corporate Office Address:

NBCUniversal Media, LLC
620 5th Avenue, 5th Floor, Office 574
New York, New York 10020
United States

Other Info (opening hours):

Mailing Address:

Legal Department

1 Central St Giles, St Giles High Street,

London WC2H 8NU, United Kingdom.

More contact details

Syfy Rating Based on 194 Reviews

Rating details

1.5
more details
Diversity of Products or Services
Product or Service Quality
Customer service
Website

Rating stats

Rating trend

Summary of Syfy Customer Service Calls

124 TOTAL
CALLS
01:31 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Syfy?

Product/ Service Question:

  • “Complaint”
  • “Can't watch Resident Alien season 3 episode 4”
  • “Complaints”

Activation/ Cancellation Question:

  • “Cancelled my subscription”
  • “To subscribe”
  • “To subscribe ?”

Account Question:

  • “Sign up for syfy”
  • “My syfy account kick me out”
  • “I can't get in the app”

Request for Information Question:

  • “Check on my subscription”
  • “Question about if I can ever expect to see an old show on Syfy”
  • “How do I get credits”

Website/ Application Question:

  • “The app on both my TV and phone has an error each time I try to play a movie.”
  • “App error code”
  • “App search function causes the app to reboot”

Payments and Charges Question:

  • “I've paid my $22 one time payment but I cannot access Sci-Fi TV app completely I want to watch killjoys and it's not letting me”
  • “Because I lost credits and movies didn't play”
  • “I did not order this and was charged 115.00 for it.”

Shipping and Delivery Question:

  • “Can't get the streaming. Keep getting an error”

Staff Question:

  • “I want to talk to customer service”

Return/ Replace Question:

  • “Leprechaun returns”

Other Question:

  • “I'm pissed off at your t.v selection”
  • “To see if you get different movies you show movies over and over”
  • “Not getting shows”

Compare Syfy Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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