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Contact Syfy Customer Service

How to Reach a Person at Syfy

Verified Contact Information

Toll-Free Number:

  • 1-800-261-6288
    Closed Captioning
Call Now
Send Message

Customer Service:

  • 1-833-777-0833

Headquarters:

  • 1-201-310-1070

Customer Service:

customerservice@syfy.com
support@versantmedia.com
a11ysupport@versantmedia.com
Closed Captioning
orders@syfy.com

Complaints/ Feedback:

feedback@syfy.com

Legal:

dmca.agent@nbcuni.com
DMCA Inquiries
privacy@nbcuni.com
Privacy Inquiries
privacy@versantmedia.com
Privacy Inquiries

Syfy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

 Basic access to support
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Syfy Phone Number
1 (800) 261-6288
Average Calls duration
1 minute
Most Popular Syfy Email Address
feedback@syfy.com
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
6% phone, 94% email
Common Reasons for Contact
Product/ service and request for information
View full overview

How to Contact Syfy?

Syfy phone number is (833) 777-0833. Contact the company to get assistance with your account issues, address questions about the shows, share your feedback about the company, and more. Syfy customer service team is quite busy on Mondays, so if you choose to contact the company by phone consider calling on Friday.

Syfy email for leaving complaints or feedback is feedback@syfy.com. As an alternative, you can send a message on Facebook, X, or Instagram.
If you seek to reach out to the legal team, please send an email to dmca.agent@nbcuni.com or privacy@nbcuni.com.

The corporate headquarters is located in New York. Syfy address for the main office is NBCUniversal Media, LLC, 620 5th Avenue, 5th Floor, Office 574, New York, New York 10020, United States. To contact the company offline, send your letters to the Legal Department, 1 Central St Giles, St Giles High Street, London WC2H 8NU, United Kingdom.

Syfy customer care representatives are available via phone and email during regular business hours. The holiday season may affect the usual response times and availability of the support team. To make sure you get support when you need it, please contact the company in advance to get all the updates on upcoming schedule changes.

Syfy website doesn’t have an option of contacting the support team at the moment. However, customers can find a full list of Syfy contact details and helpful information on the “FAQ” and “Shopping Support” pages. The links to these pages are listed at the bottom of the company's website page.

PissedConsumer Club

Contact Information

Syfy Website:

Syfy Help Center:

Corporate Office Address:

NBCUniversal Media, LLC
620 5th Avenue, 5th Floor, Office 574
New York, New York 10020
United States

Other Info (opening hours):

Mailing Address:

Legal Department

1 Central St Giles, St Giles High Street,

London WC2H 8NU, United Kingdom.

More contact details

Why Customers Call Syfy?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 33%
  • Product/ Service 28%
  • Activation/ Cancellation 11%
  • Request for Information 6%
  • Streaming Services 6%
  • Account 6%
  • Website/ Application 4%
  • Payments and Charges 3%
  • Shipping and Delivery <1%
  • Return/ Replace <1%
  • Staff <1%

Customer Inquiries & Issues

33%
  • "unable to use the app"
  • "I Can Not Watch My Show"
  • "I'm tired of ***"

Product/ Service

28%
  • "Online access"
  • "Why have you scrunched the screen on your station????? I didn't by a big screen TV for watching shows on a big screen to see it in a tiny square!!!! I can stop paying for your channel if you continue doing this!!!"
  • "Complaint"

Activation/ Cancellation

11%
  • "Cancelled my subscription"
  • "To subscribe"
  • "To subscribe ?"

Request for Information

6%
  • "Need to know my balance the websight keeps going downn"
  • "Don't remember login details"
  • "Check on my subscription"

Streaming Services

6%
  • "None authorization tv show"
  • "Channel unavailble for four days"
  • "Want set up syfy channel streaming on roku"

Account

6%
  • "Sign up for syfy"
  • "My syfy account kick me out"
  • "I can't get in the app"

Website/ Application

4%
  • "The app on both my TV and phone has an error each time I try to play a movie."
  • "App error code"
  • "App search function causes the app to reboot"

Payments and Charges

3%
  • "I've paid my $22 one time payment but I cannot access Sci-Fi TV app completely I want to watch killjoys and it's not letting me"
  • "Because I lost credits and movies didn't play"
  • "I did not order this and was charged 115.00 for it."

Shipping and Delivery

<1%
  • "Can't get the streaming. Keep getting an error"

Return/ Replace

<1%
  • "Leprechaun returns"

Staff

<1%
  • "I want to talk to customer service"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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